Your wellbeing is our priority

Superbajji Responsible Gaming — Keep the Fun, Keep the Control

Superbajji believes gaming should be about fun, not stress. Our responsible gaming guidelines help you stay safe, stay informed, and enjoy the experience.

18+
superbajji is for adults only
24/7
Our support team is always here for you
5 minutes
Maximum time for Self-Exclusion to take effect
Free
All protection and support services are completely free of charge

Our Responsible Gaming Protections

How superbajji keeps you protected

Deposit Limit Settings

Set your own daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately; increasing it requires a 24-hour waiting period.

Session Time Limit

Decide how long you want to play before you start. Once the time is up, superbajji will automatically alert you or log you out.

Cooling-Off Period

If you need a short break, you can pause your account for anywhere between 24 hours and 6 weeks. It will reactivate automatically once the period ends.

Self-Exclusion

If you feel you need a longer break, choose Self-Exclusion for a period of 6 months to 5 years. Your account will be completely inaccessible for the entire duration.

Betting Limit Controls

Set a maximum stake per bet to avoid the risk of placing large wagers on impulse.

Expert Support

If you feel your gambling is getting out of control, our trained support team is available around the clock to help.

1

What Is Responsible Gaming?

Responsible gaming means enjoying gaming or betting as entertainment — not as a source of income or an escape from problems. On superbajji, it means knowing when to play, how long to play, and how much to spend.

Superbajji believes that most people game for entertainment — much like budgeting for a movie or a meal out. But for some, gaming can become a problem. That's why superbajji actively promotes responsible gaming.

The core principles of responsible gaming are:

  • Only play with money you can afford to lose without it affecting your life
  • Set a budget and time limit before you start playing
  • Play for fun, not in hope of winning
  • Don't chase losses by placing more bets
  • Don't put gaming ahead of family, friends, or work

All responsible gaming tools on superbajji are completely free and available at any time. Using them isn't a sign of weakness — it's a sign of self-awareness.

2

Signs of Problem Gaming

Problem gaming develops gradually and can be difficult to recognise in yourself. Watch out for these warning signs:

Chasing losses by placing increasingly larger bets
Being unable to stop playing even when you want to
Hiding gaming activity from family or friends
Borrowing money or dipping into savings to fund gambling
Inability to focus on work or studies
Feeling restless or irritable when not gaming
Spending beyond your set budget
Turning to gaming to escape problems

If you notice two or more of the signs above, use superbajji's responsible gaming tools and seek help if needed.

Keep in mind: Gaming addiction is a health condition — not a personal weakness. With the right support, recovery is possible.

3

Check Yourself

Answer the questions below honestly. If most of your answers are "yes," it may be time to seek help.

1

Have I ever spent more than my set budget?

2

Have I placed more bets trying to win back money I've lost?

3

Have family or friends ever expressed concern about my gaming?

4

Have I skipped work or studies to spend time gaming?

5

Have I repeatedly tried to stop playing but failed?

6

Have I borrowed money or lied to others because of my gaming?

7

Have I turned to gaming to cope with stress or low mood?

If you answered "Yes" to 3 or more questions, please contact support@superbajji.im or reach out via live chat.

4

Protection Measures on superbajji

Superbajji gives you a range of effective tools to stay in control of your gaming. You can set them up easily from your account settings:

Safety Tools How It Works Time to Take Effect
Daily Deposit LimitMaximum amount you can deposit per dayInstant
Weekly Deposit LimitMaximum deposit amount per weekInstant
Monthly Deposit LimitMaximum deposit amount per monthInstant
Session Time LimitHow long you can play in a single sessionInstant
Betting LimitsMaximum amount per betInstant
Cooling-Off PeriodTemporary break of 1–42 daysInstant
Self-ExclusionLong-Term Break of 6 Months–5 YearsWithin 5 minutes

Limit reductions take effect immediately. Increasing a limit requires a 24-hour waiting period — giving you time to reconsider decisions made in the heat of the moment.

During Self-Exclusion, superbajji will not send you any promotional messages and will prevent you from opening a new account.

5

For Family & Loved Ones

If someone you care about seems to be struggling with a gaming problem, superbajji can help you too.

How You Can Help:

  • Approach them with empathy — without anger or criticism
  • Treat it as a health issue, not something to assign blame for
  • Let them know about the protection tools available on superbajji
  • Reach out to us anytime — we're here to help

The superbajji support team is here not just for account holders, but for concerned family members too. Contact support@superbajji.im and we'll provide confidential guidance.

6

Minor Protection

Superbajji strictly does not provide services to anyone under 18. Our multi-layered approach to protecting minors:

  • 1
    Age Verification at RegistrationDate of birth is verified at registration. Anyone under 18 will not be able to complete the sign-up process.
  • 2
    KYC Identity VerificationAge verification via NID or passport is required before any deposit or withdrawal.
  • 3
    Suspicious Account InvestigationAny account showing signs of underage use is investigated and suspended if necessary.
  • 4
    Parental Control AdviceParents are advised to use parental control software on their devices.

If you suspect a minor is using superbajji, please report it immediately to support@superbajji.im.

7

Ways to Get Help

Asking for help takes courage. superbajji is always here for you. Follow the steps below to get support:

  • Live Chat SupportChat with us directly on the superbajji platform. We typically respond within 5 minutes. Full support available in Bengali.
  • Email SupportEmail us at support@superbajji.im. Share the details of your situation and we'll tailor our support accordingly.
  • Self-Exclusion RequestYou can request Self-Exclusion directly via live chat. It takes effect within 5 minutes.

The superbajji support team will listen to you in complete confidence. We're here to help, not to judge.

8

The Reality of Winning & Losing

An important part of responsible gaming is staying informed about the realities of betting. superbajji has always believed in full transparency.

Facts everyone should know:

  • In the long run, the odds in betting always favour the house — that's just the math.
  • Every bet is an independent event — a previous loss does not increase your chances of winning the next one.
  • No betting system — including "Martingale" or any other — can guarantee a win.
  • Betting can never be a reliable source of income.
  • A winning streak is not proof of skill — it may simply be a run of luck.

Superbajji wants you to play for entertainment with this reality in mind. Whenever you feel that betting is affecting your finances or mental well-being — take a break.

To learn more about responsible gaming at superbajji, visit our FAQ Page View or Terms & Conditions Read.

Frequently Asked Questions About Responsible Gaming

What our users ask most

No. You can withdraw your available balance before Self-Exclusion takes effect. Your balance remains secure during the exclusion period and will be intact when your account is reactivated.

Yes, but a 24-hour delay applies. This delay is intentional — it gives you the chance to reconsider decisions made in the heat of the moment. Limit decreases take effect immediately.

A Cooling-Off period is a temporary break of 1 to 42 days — your account reactivates automatically once the period ends. Self-Exclusion is long-term — ranging from 6 months to 5 years — and cannot be reversed before the set period expires.

Start with a compassionate conversation. Then contact support@superbajji.im — we'll offer confidential advice and, if needed, help activate protective measures on their account.

Not at all. All of superbajji's responsible gaming tools — deposit limits, session limits, cooling-off, and Self-Exclusion — are completely free. Our support services are free too.
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Play Responsibly — Enjoy the Fun, Stay in Control

Gaming on superbajji is purely for entertainment. Use our protection tools and play with peace of mind.

18+ Only Free Protection 24/7 Support Instant Self-Exclusion
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